Troubleshooting Hearing Aid Issues – A Brief Guideline

woman wearing hearing aid

Hearing aids can be lifesaving. However, even though technology has advanced in recent years, these devices are still susceptible to malfunctions. Depending on the severity of the issue, there are troubleshooting steps you can take to fix your hearing aid. 

It will take some time to adjust to life with hearing aids, so be ready for anything. Here are some troubleshooting tips for four common hearing aid issues to help you improve your hearing as quickly as possible: 

1. Appears to be Dead

A seemingly dead battery is one of the most frequent reasons for hearing aid failure. If it seems that your hearing aid has completely stopped working, the first thing to do is change the battery. The battery replacement process may be particularly challenging, depending on the hearing aid. 

Even the batteries have become smaller due to the diminutive size of contemporary hearing aid models. The receiver tube might be broken if the battery has been changed, but the hearing aid is still not working.

Earwax can build up in the hearing aid’s receiver tube if you aren’t diligent about cleaning it. Regularly use the cleaning kit that comes with most hearing aids.

2. Distorted Sound 

If the volume is high but the sound is distorted, the batteries may be dying. Signal strength is dependent on the amount of power.

The first step is to replace the batteries and close the battery compartment door securely. Additionally, examine the battery contacts within the battery compartment. Verify that they are not dirty or corroded. If so, clean them gently with a cotton swab dipped in vinegar. Make sure the contacts are completely dry before inserting new batteries.

Verify that the hearing aid is adjusted correctly. It may have been accidentally set to telecoil mode. If none of these fixes work, your hearing aid may be broken. Therefore, it would be best to contact an audiologist.

3. Volume Is Not Loud Enough

The hearing aid volume should be loud enough for you to understand conversations without strain. The receiver tube of your hearing aid should be checked for blockages brought on by earwax buildup if you notice that it has become noisier over time. 

If so, it will be advantageous to use the hearing aid cleaning kit. If noise levels are too loud despite routine cleaning, it might not even be the hearing aid. It might be a difficulty with your hearing. As you age, your hearing may get worse. 

In this situation, you should set up another hearing test with an audiologist immediately. They might suggest you buy a new hearing aid or have the one you already have adjusted if they find that your hearing has worsened.

4. Feedback and Whistling Sounds

Once your hearing aids are correctly fitted, you should not experience whistling or feedback. If your hearing aids are brand-new, you should have their fit adjusted. If not, inspect the area for wax. Remove earwax by cleaning your ears and hearing aid.


If you are having difficulty using your hearing aid, you can take a few troubleshooting steps. And what we have outlined here should be a great help if you’re having issues. If the hearing aid is still not working, contact your audiologist or the hearing aid manufacturer for further assistance. 

Need a hearing clinic in Langley to help you with your hearing aid issues? Fraser Valley Beltone is here for you! We take an approach to hear care that no other company can match. It’s based on connecting with you as a person and understanding what you enjoy in life and what’s essential in a healthcare partner. Contact us now!

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